Terms of Sale
When placing an order you agree to abide by the terms of service as part of the legal contract detailed below: -
You confirm you have read and agreed to all terms and conditions prior placing an order.
You have read all the product information provided prior placing any order. If you are unsure on any aspects before placing an order we provide a non-premium customer service number (01924 731 266) operating Mon - Fri 11am - 4pm (excluding national holidays and periods we might be closed). This number is charged at your local rate to provide any consumer support needed to clarify any points of concern prior placing an order.
Once your order has been placed you agree to following conditions of sale.
You are fully aware that all our products are 100% custom handmade to order and tailored to you own specific requirements and therefor 100% bespoke. As part of this aspect you are aware models with sound take 13 weeks and models without sound take 8 weeks (Give or take 2 weeks) to be made and dispatched.
When a return is accepted by ForceSabers which is not related to a technical fault three or more days after an order has been placed, you acknowledge you could not be entitled to a full refund (see refunds for more information).
You fully accept there will be no return or refund on any sale under the following headings or variations of: -
-I just don't like it.
-The black wire came off the battery case when we first got it
-I'm not happy with the finish of the product.
-I thought the handle or blade was a different colour.
-There are scratches on the handle or blade.
-Item isn't as described.
As our products are 100% bespoke and tailored to your specific requirements / request you acknowledge that the "Sale of Goods Act", "Distance Selling Regulations" and "Consumer Rights" do not apply to your purchase. As our products are 100% bespoke and handmade to order these fall outside of normal consumer legislation.
Fraudulent chargebacks will be disputed and may result in criminal charges for theft and/or felony postal fraud. Filing a chargeback is not an acceptable method of requesting a refund or cancellation. We ship all of our orders with signature confirmation to prevent theft.